Returns & Exchanges

At Www, we want you to be completely satisfied with your beauty experience. If a product isn't the right fit for your skin or style, you can return it within 30 days of purchase for a full refund or exchange.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Prepare the Package

    Securely pack the products in their original packaging, ensuring that all safety seals and components are included to qualify for a return.

  • 3.
    Attach the Label

    Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.

  • 4.
    Receive Your Refund

    Once our quality control team inspects the items, your refund will be processed to your original payment method within 5-7 business days.