Returns & Exchanges
At Www, we want you to be completely satisfied with your beauty experience. If a product isn't the right fit for your skin or style, you can return it within 30 days of purchase for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack the products in their original packaging, ensuring that all safety seals and components are included to qualify for a return.
- 3.Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
- 4.Receive Your Refund
Once our quality control team inspects the items, your refund will be processed to your original payment method within 5-7 business days.